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Frequently Asked Questions

Find quick answers about TITLIYA Korean jewellery, butterfly jewellery, orders, delivery, returns, jewellery care and gifting across India.

TITLIYA is an online fashion jewellery brand in India offering Korean-inspired jewellery and butterfly jewellery. Our collections include earrings, necklaces, bracelets, hair clips and other stylish accessories designed for everyday wear, gifting and special occasions.
You can shop Korean-inspired jewellery directly from TITLIYA at titliya.in. TITLIYA offers Korean earrings, Korean necklaces, Korean bracelets, hair accessories and butterfly jewellery with delivery across India.
Yes. Butterfly jewellery is one of TITLIYA's key collections. You can shop butterfly earrings, butterfly necklaces, butterfly bracelets and butterfly hair clips in different Korean-inspired styles.
No. TITLIYA jewellery is fashion or imitation jewellery, not solid gold or fine jewellery. Selected designs feature gold-tone or plated finishes inspired by contemporary Korean fashion jewellery.
Yes. Cash on Delivery is available on eligible TITLIYA orders across India. COD availability can depend on the delivery location, product and order conditions shown during checkout.
Yes. TITLIYA ships Korean jewellery and butterfly jewellery across India. Delivery time depends on the destination and the shipping service available for your order.
Yes. TITLIYA currently offers a 60-minute local delivery service for eligible orders in Goregaon and Malad, Mumbai. Orders outside these service areas are delivered through the standard shipping service.
Yes. TITLIYA's 60-minute local delivery is currently available in selected areas of Goregaon and Malad. Availability may depend on the exact delivery address and order eligibility.
Standard delivery timelines vary by destination. TITLIYA provides tracking information for shipped orders so you can follow your jewellery delivery. Eligible customers in Goregaon and Malad may use the 60-minute local delivery service.
Eligible TITLIYA products can be returned or exchanged within 30 calendar days of delivery, subject to the return policy. Products generally need to be unused, unworn and returned with their original packaging, tags and accessories.
Earrings are currently non-returnable for hygiene reasons. Sale items and certain other products may also be excluded from returns or exchanges. Please check the TITLIYA Return & Exchange Policy before placing your order.
Keep jewellery away from water, perfume, cosmetics, sweat and harsh chemicals. Remove jewellery before bathing, swimming or exercising. After use, gently wipe it with a soft dry cloth and store it in an airtight jewellery pouch or box.
Yes. TITLIYA jewellery is suitable for birthdays, anniversaries, festivals, Valentine's Day and other special occasions. Selected products are available with gift-ready packaging.
Once your TITLIYA order is shipped, tracking updates are provided so you can follow the delivery status. If you need help with an order, you can contact TITLIYA customer support.
You can contact TITLIYA customer support through WhatsApp at +91 90760 10048 for questions about products, orders, delivery or returns.

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