At Titliya, we pride ourselves on being one of India’s most trusted online jewellery stores. Our commitment to creativity, stunning design, and fantastic value sets us apart. We’ve made online shopping a joyful journey, offering a beautiful blend of classic and contemporary jewellery pieces that cater to every taste. With a user-friendly experience and dedicated customer service, we’re here to help you find the perfect piece that reflects your unique style.

Titliya is proudly located in India, supported by a dedicated team of over 15 talented employees who ensure purity, quality, and a delightful customer experience for all our jewellery lovers.

We understand the excitement of receiving your new jewellery! That’s why we ship your order within 24 business hours. Depending on your location, your lovely pieces will arrive at your doorstep in 3-4 business days.

Once you’ve placed your order, we’ll keep you in the loop! You’ll receive an email and SMS confirmation with all your order details, so you know exactly when to expect your beautiful jewellery. You can also check order details on our website by clicking on this page order tracking.

To keep things simple and efficient, we process returns and exchanges at the order level rather than individually for each product. So, unfortunately, multiple requests for a single order cannot be accommodated.

We aim to ensure your order finds its way to you! If you’re experiencing issues with delivery, please reach out to us via WhatsApp at +91 9076010048 or email us at hello@titliya.in within 48 hours of the delivery notification. We’re here to help and will arrange for proof of delivery from our courier partner.

If you need to cancel your order, don’t worry! You can do so as long as it hasn’t been packed at our warehouse, We accept cancellations within 12 hours of placing your order, including items on sale. The amount spent will be credited back to your original payment method. For cancellations post-packing, simply you can also reach us via WhatsApp at +91 9076010048 or email us at hello@titliya.in with your order number. Here is our Cancellation Policy page.

It’s simple! To cancel your order, just get in touch with our Customer Care team at hello@titliya.in or WhatsApp at +91 9076010048. We accept cancellations within 12 hours of placing your order. Remember, cancellations can only be done before your order is packed, so don’t hesitate to reach out!. Also read our Cancellation Policy here.